What is ZenoWell Vagus Nerve Stimulation Device?
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What is ZenoWell vagus nerve stimulator device?
ZenoWell vagus nerve stimulator device is a wearable and non-invasive vagus nerve device. Enhance sleep, reduce stress and tension, and alleviate fatigue and body pain by stimulating the auricular branch of vagus nerve with scientifically supported parameters.
How does the vagus nerve work?
The vagus nerve is a critical part of the parasympathetic nervous system. Its activity highly affects involuntary body functions, central nervous activity, and chronic inflammation responses.
Do l need a prescription to purchase ZenoWell vagus nerve stimulator device?
No. However, we recommend that you consult with your doctor if you’re unsure whether ZenoWell vagus nerve stimulator device is right for you.
How to use ZenoWell vagus nerve stimulator device? What to expect when using?
Moisten the earpiece with gel or water, put the earpiece in your left ear, select mode and intensity, close your eyes and enjoy the ear massage. You may experience some stinging or strong tingling at first, which will then transition to a soft vibration that acts like an ear massage.
How high should I set the intensity level?
Higher intensity doesn't mean better results. Individual sensitivity varies significantly, so the optimal level is personal.
Choose an intensity where you feel strong stimulation or a vibrating sensation in your ear, but without any pain or discomfort. If you experience pain, reduce the level immediately. The right intensity should feel noticeable and engaging, but always comfortable.
Why does the stimulation feel inconsistent? Why do I need to increase the intensity to feel it?
Our modes have different stimulation patterns. Sleep and Relief modes provide continuous stimulation, while Relax and Medit modes use intermittent stimulation (4 seconds on, 4 seconds off).
Stimulation intensity can vary due to factors affecting conductivity between the electrode and your skin - including gel amount, ear cleanliness, and earpiece-to-skin contact. This is normal. Simply adjust the intensity level to what feels right for you: strong but not painful.
What are the differences in feeling between the modes?
Each mode uses different stimulation parameters, creating distinct sensations:
Sleep Mode: Continuous stimulation with varying rhythms. The intensity alternates between stronger and gentler waves, creating a dynamic but soothing pattern.
Relax Mode: Intermittent stimulation with a moderate intensity. You'll feel 4 seconds of stimulation followed by 4 seconds of pause, designed to sync with calm breathing patterns (exhale during stimulation, inhale during pause).
Medit Mode: Intermittent stimulation with stronger intensity. Similar to Relax mode, you'll experience 4 seconds on and 4 seconds off, but with more pronounced stimulation to support focused meditation and mental clarity. Recommand to sync with calm breathing patterns (exhale during stimulation, inhale during pause).
Relief Mode (Luna only): Continuous acupuncture-like stimulation. You'll feel brief, needle-like sensations approximately once per second in the ear, mimicking traditional acupuncture points.
Do I need to take medication with it?
No, ZenoWell vagus nerve stimulator device works independently of medication.
It is a non-pharmaceutical wellness device designed to support your body’s own self-regulation system. That said, if you are currently on medication, you can continue using ZenoWell vagus nerve stimulator device alongside it—but we recommend consulting your doctor for any changes to your treatment plan.
Why wear on the left ear?
More than 65% of clinical studies chose left ear. Clinical studies have shown that using vagus nerve stimulation in the left ear can improve sleep, anxiety, and reduce fatigue and body pain effectively.
Can l order extra accessories?
Yes. Extra accessories can be ordered from our online store.
Does ZenoWell come with a warranty?
Auricular Relaxation Device ONE (1) Year Limited Warranty.
Auricular Relaxation Device warrants the Auricular Relaxation Device-branded hardware product ("Auricular Relaxation Device") against defects in materials and workmanship, when used in accordance with Auricular Relaxation Device's published guidelines, for a period of ONE (1) YEAR from the date of original retail purchase by the end-user ("Warranty Period"). The published guidelines include, but are not limited to, information found in technical specifications, safety instructions, or the quick start guide. Auricular Relaxation Device does not warrant that the operation of the device will be uninterrupted or error-free. Auricular Relaxation Device is not responsible for damage arising from failure to follow instructions related to the use of the device.
Earpiece Warranty
Please note that the earpiece is considered a consumable accessory and is not included in the ONE (1) YEAR warranty or extended warranty coverage. However, it is warranted for 60 days from the date of purchase against any manufacturing defects. After this period, the earpiece is not covered by the warranty.
What are the details of your 30-day guarantee?
If you try ZenoWell daily for 30 days and aren’t happy with your results, we’ll send you a fund refund. No questions asked. Given the remarkable results ZenoWell has had in clinical trials and with our customers around the world, we’re confident in its health restoring effects. Our goal will always be to restore our collective health – restoring health for as many people as we can and in turn, restoring the health of our planet. If ZenoWell doesn’t work for you for any reason, we’re happy to send you a refund.
Is ZenoWell vagus nerve stimulator safe?
Yes, neuromodulation via taVNS has been clinically tested and is considered safe when used as intended. Be sure to read important safety information before use.
Who should not use it?
Do not use if you have a history of epilepsy; have an implanted pacemaker, ICD, or other life-sustaining implanted medical device; are pregnant; have sensitive or abnormal skin; are under 18 or unable to communicate discomfort; or have severe heart disease or a high risk of cardiac arrhythmias.
What are the precautions when using ZenoWell vagus nerve stimulator?
- Ensure the earpiece (ear electrode) maintains firm, uniform contact with the ear during use.
- Use the earpiece only on the left ear; do not use it on any other body site.
- Do not connect or insert this product's earpiece into any other stimulator or device.
- Do not position electrodes so that current passes around or through the head; do not apply over the eyes; do not cover the mouth; do not place on the anterior neck (especially over the carotid sinus); and do not position electrodes simultaneously on the chest and upper back or in any path that crosses the heart.
- Do not use in high-temperature, flammable, or strong electromagnetic interference environments.
- Please use the earpiece and cables provided with this product. Using non-original or incompatible accessories may cause device malfunction or safety hazards.
- Do not use the earpiece or the stimulator while bathing, showering, or swimming.
- Do not disassemble, repair, or modify this product.
- Use only a power adapter with an output not exceeding 15 W (e.g., 5 V DC 2 A or 5 V DC 1 A).
1. How do I connect Luna Plus to the ZenoWell app for the first time?
Keep Luna Plus powered on and place it near your phone. Open the ZenoWell app, tap the device icon in the top-right corner, select Luna Plus, and tap Start Search. When your device appears, tap it to connect.
2. Why can’t the app find my Luna Plus?
Make sure Luna Plus is powered on and close to your phone. Check that Bluetooth is enabled and that the ZenoWell app has Bluetooth permission. If the device still does not appear, close and reopen the app, restart Luna Plus, and search again.
3. What is the difference between the device modes and app-guided modes?
Luna Plus includes four built-in modes that can be started directly from the device: Sleep, Relax, Relief, and Medit. After connecting to the app, you can also access Focus and Digest, along with guided audio, Face Scan, session history, and other connected features.
4. Do I have to complete Face Scan before every session?
No. Face Scan is optional. You can complete the scan to view estimated HR, HRV, and signal quality before the session, or tap Skip to continue directly.
5. How should I adjust the stimulation intensity?
Start at a low intensity and increase it gradually using the + button. Choose a level that feels noticeable but comfortable. A gentle tingling or pulsing sensation is normal. Reduce the intensity if it feels sharp, painful, or uncomfortable.
What are the three modes of ZenoWell Vita and how to use them?
- SLEEP mode: Use before bed or naps to help your body and mind wind down.
- RELAX mode: Use for moments of stress, tension, or overwhelm—anytime you need to reset and calm down.
- MEDIT mode: Designed to support mindfulness and gently boost your energy. For best results, pair your breathing with the stimulation: Exhale slowly when you feel the stimulation, and inhale gently during the pause.
Who is ZenoWell Vita for?
ZenoWell Vita is ideal for people dealing with:
- Sleep issues (difficulty falling or staying asleep and poor sleep quality)
- Chronic stress, anxiety, or low mood
- Fatigue or physical discomfort from overwork or post-covid symptoms
How long does it take to see results?
Some users report noticeable improvements within the first week.
However, for more stable and long-lasting effects—such as improved sleep quality, reduced anxiety, or allieviate fatigue and pain—regular daily use for 2 to 4 weeks is recommended. Effects tend to build over time with consistent use.
What are the four modes of ZenoWell Luna and how to use them?
- RELIEF mode: A soothing mode designed to ease head pressure and promote a sense of clarity and lightness. Perfect for days when your head feels heavy or overworked.
- SLEEP mode: Use before bed or naps to help your body and mind wind down.
- RELAX mode: Use for moments of stress, tension, or overwhelm—anytime you need to reset and calm down.
- MEDIT mode: Designed to support mindfulness and gently boost your energy. For best results, pair your breathing with the stimulation: Exhale slowly when you feel the stimulation, and inhale gently during the pause.
What is the main difference between Vita and Luna?
- The main difference between Vita and Luna lies in their functionality and design. Luna is specifically tailored to address various pain scenarios and chronic inflammation, such as migraines, cluster headaches, period pain, chronic body pain, and joint pain.
- Luna offers 2x longer battery life than Vita. Luna can support more than 20 sessions.
- Luna features a more portable design and boasts a completely distinct, eye-catching aesthetic.
- While Luna features compact UI elements and smaller text, Vita provides a more spacious interface with larger fonts.
Who is ZenoWell Luna for?
ZenoWell Luna is ideal for people dealing with:
- Migrane, cluster headache, period related headache, or any other primary headaches
- Sleep issues (difficulty falling or staying asleep and poor sleep quality)
- Chronic stress, anxiety, or low mood
- Fatigue or physical discomfort from chronic inflammation, overwork, or post-covid symptoms
How long does it take to see results?
For headache relief, many users experience noticeable improvement within 20 minutes of using Luna's Relief mode or 2 hours after using Luna. For sleep improvement, some users report benefits within the first week.
However, for more stable and long-lasting results—such as better sleep quality, reduced anxiety, or relief from fatigue and discomfort—we recommend using the device daily for 2 to 4 weeks. To prevent or reduce the number of headache days, consistent use twice daily for 4 weeks is advised. The effects are cumulative and tend to build over time with regular use.
Why does the earpiece that comes with the device target the left ear?
More than 65% of clinical studies have focused on the left ear. Research has demonstrated that left-ear vagus nerve stimulation (taVNS) can effectively improve sleep quality, reduce anxiety, and alleviate fatigue and body pain.
Can I purchase a right earpiece?
Yes, right earpieces are available for purchase on our website. Please note that the default configuration for most taVNS devices includes a left earpiece, as this is the standard based on clinical research.
Can I use two earpieces simultaneously?
No, the Vita and Luna devices can only pair with one earpiece at a time. If you wish to use the right earpiece, please alternate between the left and right earpieces rather than using them concurrently.
Does the earpiece come in different sizes?
The earpiece comes in one standard size, but we include a silicone ear sleeve to accommodate individuals with larger ears. This adjustable design ensures a proper fit for approximately 90% of users.
Does the ear tip conduct electricity?
No, the silicone ear tip does not conduct electricity. Removing the ear tip does not affect the electrode function. The ear tip is designed solely to improve fit for larger ears. As long as the electrodes are positioned correctly, the ZenoWell vagus nerve stimulator functions effectively with or without the ear tip.
How many uses can one box of gel provide, and how long does it last?
Each box can be used approximately 300 times. If used twice a day, it can last for about 5 months.
Is there anything I should be aware of when using gel?
Please keep the gel out of reach of infants to prevent accidental ingestion. If you experience any discomfort after use, stop using it immediately and consult a medical professional. Do not use the gel on broken, infected, swollen, or allergic skin.
Does the gel have any odor?
No, the gel is odorless.
What are the main ingredients of gel?
The primary ingredients include water, glycerin, propylene glycol, and other non-toxic, specially formulated components designed to enhance stimulation comfort.
How do I use gel?
Apply a thin, even layer of gel to the surface of the electrode of the earpiece before placing the electrode on the ear for stimulation.
What is the shelf life of gel?
The shelf life of the unopened gel is 3 years.
How to use ZenoWell vagus nerve stimulation device?
For Luna
FAQs and Support
VITA
1. How to test if the earpiece of Vita is malfunctioning?
2. How to check if Vita has battery and charging issues?
LUNA
1. How to test if the earpiece of Luna is malfunctioning?
2. Check if Luna has battery and Charging issues?
WARRANTY CARD
1. How to test if the earpiece of device is malfunctioning?
EAR TIP